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Customer experience

Towards Emotional Loyalty: Build Lasting Customer Bonds

Explore how Cohort and Booxi redefine customer loyalty through immersive, personalized experiences.
2024-12-05
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Omnichannel strategy

Why Retailers Must Use Their Stores as a Strategic Asset

Physical stores are evolving into strategic assets, bridging online and offline experiences, driven by OMS and appointment scheduling.
2024-10-17
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Omnichannel strategy

Unified vs Omnichannel Commerce: Key Differences Ahead

Enhance customer journeys with omnichannel and unified commerce strategies, offering seamless, personalized shopping experiences across all channels.
2024-08-28
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Omnichannel strategy

Department Stores: How They Secure In-Store Traffic

Discover how department stores use personal shopping and unique events to thrive amid digital competition and enhance the urban shopping experience.
2024-05-09
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Customer experience

Personal Shoppers: Reinventing In-Store Experience

Learn how to elevate retail with personal shopper services: increase loyalty, enhance experiences, and boost sales. Discover key steps in our guide.
2024-04-11
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Best practices

E-Booking: Where to Start and How to Get It Right

In today's digital era, implementing an e-booking system has become essential for businesses across various industries.
2023-12-18
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Customer experience

3 Steps to Deliver a Personalized Customer Experience

Providing personalized service is crucial for building strong customer relationships and driving customer satisfaction.
2023-12-05
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Best practices

Reduce No-Shows: Boost Customer Engagement

There are many strategies you can implement to reduce no-shows and ensure a more productive, profitable, and enjoyable experience for staff & clients
2023-11-22
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Best practices

Why Integrate Booxi with Cegid? Key Benefits Explained

The seamless integration of Cegid with Booxi allows you to sync your clients with Cegid Y2 customers and to directly create receipts.
2023-11-07
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Customer experience

Boost Customer Engagement Through Appointment Booking

En utilisant la prise de rendez-vous comme un outil de personnalisation, vous pouvez ouvrir la voie à une relation forte et durable avec vos clients.
2023-10-24
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